Pulsar Informatics, Inc. (“Pulsar,” “we,” “us,” or “our”) is committed to protect the privacy and security of personal information. This Online Privacy Policy (“Policy”) explains how we the collect, use, and protect information in relation to our mobile services, websites, and any software provided on or in connection with the products and services we offer (collectively, the “Services”). Our Policy applies to all visitors, users, and others who access the Services. It applies only to information collected through the Services and not to information collected offline.

1. Information We Collect

Information you submit. When you request information, subscribe for a service, register as a user, respond to an online survey, or otherwise actively send us data, we usually collect data such as your name, email address(es), mailing address(es), telephone number(s), and certain information related to the business you represent. In connection with chargeable services, we will also collect payment information (e.g., credit card number and related verification information). In each such instance, you will know what data we collect through the Services, because you actively submit it.

Information received from third parties. Some of our Services are designed to work in conjunction with third-party software applications (“Partner Services”). You may have submitted information through a Partner Service which is then accessed by or transferred to our Services to produce the results you ask for.

Information we automatically collect. As part of the standard operation of the Services, we may collect information from your computer or mobile device, including, but not limited to, your browser type, operating system, IP address and the domain name from which you accessed the Services, and if you are accessing the Services with your mobile device, type of mobile device. In addition, we may collect information about how you use the Services, such as the date and time you visit, the areas or pages of the Services that you visit, the amount of time you spend using the Services, the number of times you return to the Services, as well as other click-stream data.

Cookies. We may use cookies, web beacons, or similar technologies to collect the information described above. A cookie is a small text file that may be stored on the hard drive of your computer or device when you access the Services. We may also use cookies to remember you when you return to the Services and to conduct research to improve our content and services.

2. How We Use Your Information

We use information that we receive to:

  • help you efficiently access your information after you sign in
  • remember information so you will not have to re-enter it during your next visit
  • administer, protect and improve our Services
  • refine biomathematical fatigue models to improve the accuracy of predictive analytics
  • develop and test new features, products and services
  • diagnose or fix technology problems or technical issues with the delivery of our Services
  • compile aggregated statistics related to the usage of our Services
  • monitor performance metrics and perform security audits
  • provide you with technical support
  • provide you with information about our technologies, product or service releases, news, and other communications
3. Sharing of Your Information

We will not rent or sell your personally identifiable information to third parties without your consent, except as noted in this Policy.

We may share your information within the Pulsar group of companies.

We may share your information with third parties operating Partner Services for their business use.

We may remove parts of data that can identify you and combine the anonymized data with other information in a way that is no longer associated with you. The resulting aggregated information may be used in future products and services that we offer.

We may be required by law, court proceedings, or other law enforcement officials to share your information in the interest of protecting or exercising our or others’ legal rights.

If we sell or otherwise transfer part of the whole of Pulsar to another organization in the course of a transaction such as a merger or acquisition, your information may be among the items transferred in connection with the transaction, and the commitments we have made in this Policy will be assigned to the buyer or transferee.

4. How We Store Your Information

We use commercially reasonable safeguards to help keep the information collected through the Services secure. However, we cannot guarantee that information on the Services will not be accessed, disclosed, altered, or destroyed. It is your responsibility to safeguard any credentials you use to access the Services and to notify us if you ever suspect that your access credentials have been compromised.

We have contracted with industry leading third party cloud service providers (“Service Providers”) to host the Services and store your information. Your information collected through the Services may therefore be stored and processed in the United States or any other country in which the Service Providers maintain facilities.

By using the Services you consent to the transfer of your information to the U.S. or to any other country or jurisdiction in which Pulsar or its Service Providers maintain facilities and to the use and sharing of your information as described in this Policy.

5. Your Choices About Your Information

To opt-out of receiving commercial email or to unsubscribe from Services, please notify us by sending an email of your intention to unsubscribe.

If personal information you have submitted through the Services is no longer accurate or complete, and you wish to update it, please email your changes to us. Upon appropriate request, we will update or amend your information.

6. Children's Privacy

Our Services are directed to people who are at least 13 years old or older. We do not intentionally or knowingly collect personally-identifiable information from children under the age of 13 and we request that individuals under the age of 13 not submit any personal information to the Services.

7. Other Websites and Services

We are not responsible for the practices employed by any websites or services linked to or from our Services, including the information contained within them. This Policy does not apply to such third-party websites or services. We do not have control over and are not responsible for the performance of any third parties that you authorize to access your information.

8. Amendments

We may change this Policy from time to time and in our sole discretion. We reserve the right to change, modify, add, or remove portions of this Policy at any time, but will alert you that changes have been made by indicating on the Policy the date it was last updated. We recommend that you revisit this Policy on occasion to learn of any changes.

9. How to Contact Us

Please feel free to contact us with any comments or questions you may have regarding the information practices described in this Policy by sending an email to:info@pulsarinformatics.com.